How to view generators remotely

How to view generators remotely

Generator Monitoring via Camera      

For Aurora Platform Users with versions, 5.13 and older the embedded frame for the web camera in the EPMS screen and the Generator details has been replaced with a link to the camera's factory website in the Aurora Platform v6.0.  Since Microsoft is retiring Internet Explorer we are no longer able to support the embedded camera frame within our application.  If you are using IE today we recommend taking the steps to start using Chrome since Microsoft has already started to end of life IE.  If IE is your only internet browser of choice and your having trouble with the camera then go to this help article How to add Cameras to Internet Explorer Browser.

Viewing Camera with Chrome browser

How to view a generator by the camera in the system details.
  1. Navigate to the EPMS screen by selecting the Operations menu item and clicking on the EMPS option.

  2. Select a system to view the system details.

  3. In the event section, click on the Select a camera field and the application displays a list of cameras for the system.
  4. Select a camera and the application opens a new browser tab with the camera factory website.

  5. Go to the newly opened browser window.
  6. Enter the Username and Password.  The factory default username is admin and the password is blank.  It is possible that your IT Dept has changed the username and password for security purposes.  If so then reach out to them to get a user (non-admin) username and password.
  7. Click on the Sign in button.

  8. When the appropriate credentials are entered then a warning message is presented informing the User that Chrome may not be the best browser for viewing the camera.
  9. Click on the Ok button, essentially ignoring the message.  
  10. Depending on the camera make/model you may need to navigate the website to view the generator video feed.
How to view a generator by the camera from the generator details.
  1. Navigate to the EPMS screen by selecting the Operations menu item and clicking on the EMPS option.

  2. Select a system to view the system details.
  3. In the equipment details click on a generator and the application displays the generator details.

  4. Click on the camera icon and the application opens a new browser tab with the camera factory website.

  5. Go to the newly opened browser window.
  6. Enter the Username and Password.  The factory default username is admin and the password is blank.  It is possible that your IT Dept has changed the username and password for security purposes.  If so then reach out to them to get a user (non-admin) username and password.
  7. Click on the Sign in button.

  8. When the appropriate credentials are entered then a warning message is presented informing the User that Chrome may not be the best browser for viewing the camera.
  9. Click on the Ok button, essentially ignoring the message.
  10. Depending on the camera make/model you may need to navigate the website to view the generator video feed.
How to view a generator by the camera in a custom live view.
  1. Navigate to the Live tab.
  2. Select a Live View that includes a camera from the header list.

  3. Click on a camera icon and the application opens a new browser tab with the camera factory website.

  4. Go to the newly opened browser window.
  5. Enter the Username and Password.  The factory default username is admin and the password is blank.  It is possible that your IT Dept has changed the username and password for security purposes.  If so then reach out to them to get a user (non-admin) username and password.
  6. Click on the Sign in button.

  7. When the appropriate credentials are entered then a warning message is presented informing the User that Chrome may not be the best browser for viewing the camera.
  8. Click on the Ok button, essentially ignoring the message.  
  9. Depending on the camera make/model you may need to navigate the website to view the generator video feed.
NOTE:  Performance can be impacted if multiple camera feeds are open at the same time.  We recommend viewing one camera at a time.
If you would like to have a generator camera added to a custom live view then contact us via email at help@bluepillar.com.  

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