ATS Fails to Transfer Software Update

ATS Fails to Transfer Software Update

In Aurora Platform 5.10 release we have a change that may require action on your part please review the change below or in the attached service bulletin.

Description

In the EMPS page of the Aurora Platform, when a Load Test or Load Reduction Event has an ATS that fails to transfer within 10 minutes of receiving the command to transfer then the application will automatically remove the ATS from the event and from the event reporting.

At the time the ATS is removed then the application inserts a log into the Event Log that the ATS has been removed. Here is an example: "ATS not transferred to an emergency within 10 minutes of the engine(s) start. Removing from the test."

Removing an ATS that fails to transfer allows the event to still be used to satisfy a compliance audit. The Compliance report and Operation report that is produced when the event ends will only include the ATSs that successfully transferred to emergency power.

If the initiating ATS was the ATS that failed to transfer, then the application will auto-select the next ATS record in the event group to be the initiating ATS.

If all ATSs of the event fails to transfer, then the event will self-abort.


Prior to this application update; the event would wait 15 minutes for the transfer to occur and if the ATS did not transfer to an emergency then the event self-aborted.

Action

If you prefer to discontinue an event with an ATS that failed to transfer, then click on the Cancel Event button and the Event will abort.  When an event is canceled and aborts then the resulting event report includes Abort in the event title. 

The failure to transfer delay time is configurable.  If you wish to change the length of time to wait for an ATS to transfer then contact Blue Pillar. 

Contact Customer Support if you have questions at 1-888-234-3212 option 2 or email at help@bluepillar.com.  


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